• 1 hour ticket response
  • 1 hour ticket response

  • Fast assistance is our most important task and that is the reason why we have a team of skilled techs who are ready to offer a prompt response to any question that you could possibly have. Just post your trouble ticket from the Website Control Panel and we will reply within 1 hour at the latest. As a matter of fact, we strive hard and aim for a twenty–minute tech support ticket response time.

  • Top quality support service
  • A Top–Class Support Service

  • Our technicians have extensive experience in the Linux cloud website hosting service niche and are capable enough to supply a quick solution to your problem. If, however, the case at hand is not within the competency of a customer service technician, the helpdesk ticket will be sent to a developer or system administrator for additional assistance.

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • Integrated into the Website Control Panel is an easy–to–browse Help Center section, which offers you various sources of information. You can browse through a constantly updated knowledge base offering web hosting account management articles and website administration articles, check out our step–by–step video tutorials or take a glimpse at our F.A.Q. section.