Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Website Control Panel you’ll find an exhaustive Help section featuring heaps of how–to articles and commonly asked questions. They are answered by our support team of proficient techs. Simply type in your question and our intelligent software will offer you the most appropriate answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you prefer to watch how an action is performed or how an issue is remedied, instead of just reading about it, then check out our collection of educational video tutorials. They cover plenty of different issues and will help you swiftly find your way around the Website Control Panel.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 client care service and a 60–minute support ticket response guarantee. Our accomplished techs will be available 24/7 to attend to your queries and to resolve any issue that you could possibly encounter. Just send a customer service request from the Help Center section and we’ll respond instantly.