Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help crew is trained to shortly take care of all Linux cloud website hosting service users’ concerns and support inquiries. Through our ticket system, it will be easy to share your question and a support staff representative will likely return to you in only max one hour. In fact, practice has shown that the regular reaction period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can contact us 24x7x365 with any problem you might have related to PRO2AIS’s products and services. We now have specialists working continuously to generate support whenever required. You could use the ticketing system or post a message at any time, or you can pick–up the telephone or use the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require support while working on your sites within the Control Panel, you are able to always simply click the Help button and locate your problem in the selection of content articles that will came up. We have also turned most of the articles into training videos. The catalogue of video lessons will show up if you pick the Videos option located in each section.