Live Chat Support in Cloud Website Hosting
In addition to the telephone and ticket support, we provide live chat support as well. You'll be able to contact us every day, including holidays and weekends, and we will give you more info about the Linux cloud website hosting service that we supply if you are not a customer yet, or about general and billing questions in case you already have an account. Although for entirely tech issues you need to open a ticket to our technical assistance team, since such matters will need more time to be taken care of, you may still get in touch with us through our live chat for some tech details. For instance, we're able to help you set up an email address in your email client or troubleshoot a variety of issues, saving you considerable time. Even if our phone lines are already off for the day, you will be able to speak to a live person.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is accessible every single day, even on holidays and weekends. It is the most effective way to find out more details about our Linux semi-dedicated servers in case you don't have an account yet or to have some issue resolved if you are a customer and our customer support agents will assist you in real time regardless of the time of the day you join the chat. If you are unsure which package is better for your web sites, if you need a piece of advice whether you need a specific upgrade and how to order it or when you experience problems installing an email account on your machine, you'll be able to get in touch with us and we'll provide you with the needed details very quickly. The live chat is accessible even after our phone lines go off for the day, so when you have an account with us, you can be certain that you'll always benefit from quick help with any kind of question or problem that comes up.