Installation and Troubleshooting in VPS Servers
The upgrade features one hour of custom work on your server, so if you obtain any of our VPS servers packages, you'll be able to benefit from this service and have our administrators carry out a variety of tasks which you are unable to perform yourself or you just have no time. They are able to install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any app that doesn't operate efficiently for some reason. You'll be able to add the upgrade to your package as frequently as you want depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade includes half an hour of custom work on your machine too, but if you require more than that, you can always add the Installation & Troubleshooting upgrade with a couple of clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated servers and provided you add it, our expert administrators shall be able to aid you with anything on your server. Such as setting up any third-party software which you may want to use on the server and troubleshooting any script that functions inadequately or doesn't run at all. Our upgrade features sixty minutes of work and in case a particular task isn't very time-consuming, we will add the remaining time to your account. You will be able to discover how many minutes are left in your billing Control Panel and use them when you require support again. The Installation & Troubleshooting upgrade can be purchased at any moment, so in case you require something to be set up in the very beginning, you can add it to your order during the sign up procedure, while if you need help later, you'll be able to add it from the hosting server billing area. Thirty minutes of custom work are supplied with our Managed Services pack too, but if you require more work to be carried out on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the best possible way.